The terms used in these Terms and Conditions shall mean:

1. "Organizer" – Senetic Bulgaria with its registered office in Bulgaria, бул.E.И..Тотлебен 53-55 1606, София.
2. "Program" – Senetic Referral Program – Microsoft CSP.
3. "Referrer" – An entrepreneur who will recommend another company to purchase Microsoft CSP services in Senetic.
4. "Referral" – a new customer who purchases Microsoft CSP services in Senetic under the terms set forth in section 2 of §3.
5. "Microsoft CSP Services" – Microsoft subscriptions sold in the Cloud Solution Provider model by Senetic.
6. "Terms and Conditions" – these Terms and Conditions are binding on the Organiser and the Participants and set out the terms and conditions of the "Senetic Referral Program" promotion.

1. The Terms and Conditions define the terms and conditions of participation in the Senetic Referral Program.
2. The purpose of the Program is to reward Customers who recommend the Microsoft CSP services offered by the Organizer, specified in Appendix No. 1 to these Terms and Conditions.
3. The program is valid from the date of publication until further notice.

1. Only entrepreneurs can participate in the Program.
2. The Referred Customer must:
   1. Be a new Senetic customer or a customer who has not purchased a Microsoft CSP license with Senetic for at least 24 months;
   2. Purchase Microsoft CSP services:
      • Microsoft CSP Azure
      • Microsoft CSP Cloud
      • Microsoft CSP Perpetual
      • Microsoft CSP Software Subscription

      with a net value of at least 2 400 € (calculated at regular prices, without discounts).

3. The Referrer can propose any number of new companies. Each effective referral entitles you to separate remuneration.
4. The remuneration is awarded after the transaction has been completed and confirmed by the Organizer.

1. The Referrer's Reward has a net value of 240 €.
2. The reward is paid on the basis of an invoice issued by the Referrer for the customer acquisition service.
3. In the event of the provision of the Referral Service by a Referrer with a tax residence other than the Organiser, the Referrer is obliged to provide a certificate of tax residence. The Organizer has the right to withhold taxes in accordance with applicable regulations.
4. The Organiser establishes that the validity of the referral from the moment of its submission by the Referrer until the execution of the order by the Referred Customer is a maximum of 12 months.
5. The reward does not affect the prices of subsequent subscription renewals – each renewal takes place at regular prices.
6. The program cannot be combined with any other Senetic promotions, discounts, or special offers.

1. The Organiser reserves the right to verify the legitimacy of the referral and the value of the purchases made by the Referred Customer.
2. In the event of evidence of abuse or non-compliance with the conditions of the Program, the Organizer has the right to refuse to award the reward.
3. The Organizer is not responsible for incorrect data provided by the Participant.

1. Each Referrer has the right to lodge a complaint regarding irregularities in the implementation of the Programme. Complaints may be filed during the Program and no later than 30 days after its termination. Complaints submitted after the expiry of the indicated deadline will not be taken into consideration.
2. Complaints can be submitted via post or by email to the following address: [email protected].
3. The complaint must contain the data of the Referrer, the reason for the complaint, the content of the complainant's request and a description of the circumstances justifying the complaint.
4. The complaint procedure is conducted by the Organiser. The Organiser will notify the Referrer of the result of the complaint procedure in the same manner as the Complaint was delivered to the Organiser.
5. The time to examine the complaint by the Organiser is no more than 21 days from the date of receipt of the complaint by the Organiser.
6. Due to the complexity of the case being the reason for the complaint, the complaint assessment period may be extended accordingly.

In accordance with Article 13 of the General Data Protection Regulation of 27 April 2016 ("GDPR"), we inform you that:

1. The Organizer is the administrator of the Personal Data made available as part of the Program.
2. The Administrator can be contacted by email at: [email protected].
3. The Administrator has appointed a Data Protection Officer who can be contacted by email at: [email protected].
4. The personal data of Referrers and persons acting on behalf of Referrers are processed for at least one of the following purposes:
   1. execution of the agreement entered into with the Referrer pursuant to Article 6(1)(b) of the GDPR, or to act at the request of the data subject prior to the conclusion of the agreement – provided that the Referrer is a natural person carrying out commercial activities;
   2. for the Administrator's performance of its obligations in accordance with Article 6(1)(c) of the GDPR, to the extent provided for by special regulations, including tax and accounting regulations;
   3. for the exercise of legitimate interests pursued by the Administrator in accordance with Article 6(1)(f) of the GDPR, including the implementation of the program, in order to establish, defend or pursue possible claims, protect persons and property belonging to the Administrator, including, but not limited to, verification of ability to pay, handling complaints and reports, technical support;
   4. in order to maintain or establish business relationships, inform about our news, inform about changes in the company's product range, provide commercial information, pursuant to Article 6(1)(f) of the GDPR, i.e. the necessity of processing for purposes arising from the legitimate interests pursued by the Administrator.
5. Personal data may be transferred:
   1. authorized by the Administrator to the employees of the Organizer.
   2. entities that provide services to the Organiser, such as: accounting services, invoicing and contract settlement, debt collection, legal services, customs agency services, IT services, auditing services;
   3. banks in the field of payment processing,
   4. postal operators and couriers, freight forwarders.
6. The data will not be transferred to non-EU countries that are registered offices of the entities listed in point 4) that do not apply Regulation (EU) 2016/679 of the European Parliament and of the Council. In the event of a transfer to third countries, the transfer will take place with the appropriate safeguards provided for in Article 46 of the General Data Protection Regulation and the participant will have the right to obtain a copy.
7. Personal data will be stored until you object to the processing, request its portability, erasure or restriction of processing. However, this data may also be stored for the duration of the agreement and after its expiration, until the expiry of the limitation periods for claims that may arise from the agreement; data necessary for the fulfilment of public duties will be kept in accordance with the regulations governing them.
8. The data subject has the right to:
   1. request from the Data Controller access to personal data, the right to rectification, erasure (in the cases indicated in Article 17 of the General Data Protection Regulation) or restriction of processing (in the cases indicated in Article 18(1) of the General Data Protection Regulation), and the right to data portability.
9. The individual has the right to lodge a complaint in relation to the processing of their personal data by the Administrator to the supervisory authority.
10. The detailed scope of the performance of the obligations of the Personal Data Administrator is specified in the Privacy Policy.

1. The Organiser reserves the right to amend the Terms and Conditions during the promotion by informing participants by email.
2. Participation in the promotion constitutes acceptance of these Terms and Conditions.
3. In matters not regulated by these Terms and Conditions, the provisions of the Civil Code and the Terms and Conditions of the Cloud Services shall apply.
4. The Terms and Conditions come into force upon their publication.
5. Any information about the Program contained in other materials, in particular promotional and advertising materials, is only supplementary to the binding provisions of the Terms and Conditions.
6. In the event of any modification or invalidation of any of the provisions of the Terms and Conditions, the remaining provisions shall remain in force.