Assistance with Azure subscription setup and configuration – up to 3 sessions per month.
Support in using Azure services (e.g., assigning resources, choosing the right services).
Help with basic issues (login problems, password resets, navigating the portal) – up to 5 incidents per month.
Dedicated Customer Advisor available from 9:00 AM to 5:00 PM, Monday to Friday.
Access to trial licenses (Azure Pass) – one per year.
Access to Microsoft Premier Support for Partners
(We submit support requests to Microsoft on your behalf.)
Daily monitoring of the Azure platform
to detect abnormal cost anomalies.
Configuration of cost monitoring and alerts
to help you stay within budget.
24/7 ticket submission available
Unlimited pre-sales support
No additional fees.
Configuration of core security features – MFA, compliance settings (up to 2 setups per month)
Support with Azure Backup and Site Recovery (ASR) – up to 2 configurations per month
Quarterly cost optimization recommendations (e.g., resizing resources, using reserved instances)
Azure Monitor setup for comprehensive monitoring and alerting
Assistance with network configuration and management on Azure – up to 2 configurations per month
Assistance with Azure App Services – up to 2 configurations per month
Configuration of Azure landing zones – up to 2 per month
Migration from other cloud platforms or on-premise environments (e.g., Google Cloud, AWS)
Performance recommendations to enhance app speed and responsiveness
Security enhancements: threat detection and vulnerability analysis to prevent breaches
Quarterly free consultations and updates on the latest Microsoft services changes
💲 60 € /hour*
Configuration of advanced security features – MS Defender for Cloud, Sentinel (up to 2 configurations per month)
Assistance with business process automation using Azure Logic Apps and Azure Automation
Help with creating templates (e.g., custom Azure Resource Manager templates – up to 2 per month)
Azure identity integration with other systems (Finance, ERP, HR, CRM) – up to 2 integrations per quarter
Advanced network configuration (Azure and on-premises)
Priority access with fastest guaranteed response times and senior engineer availability
15% discount on additional engineer hours after your package is used
70 €/hour*
All services are delivered remotely.